About Us
about us
At Express Al Madeena, shopping even for groceries, veggies, meats and sundry items are exciting & fun and not just a chore. You get exactly what you are promised. And usually it is more for less. Importantly, shopping with us will leave you delighted and surprised at the same time – delighted with the excellent choices and surprised by the terrific deals; delighted by the polite, courteous employees and surprised by how knowledgeable they are about the products in the store; delighted by how special you feel and surprised by the whole atmosphere as well as the streamlined shopping process.
In short, the shopping experience is one that’ll always leave you feeling good about your choices and about money well spent.
Over the years this has helped us grow our business steadily. Express Al Madeena now has 10 hypermarkets, and supermarkets spread along with other small formats around UAE, and all have a growing number of loyal customers. We are now looking to diversify and have entered the cafeteria business, opening our first outlet, Tasty Choice Cafeteria in Abu Dhabi. Our latest addition to the portfolio is Yellow Dot Cafe, a specialty café in Abu Dhabi, with more planned along the way.
Principle GROWTH
Ever since we started our first supermarket 35 years back, we have abided by certain basic principles – honesty, integrity and fairness. This holds true in our dealings with both the customers and our employees.
Over the years this has helped us grow our business steadily. Express Al Madeena now have 10 hypermarkets, supermarkets spread along with other small formats around UAE and all have a growing number of loyal customers. We are now looking to diversify and have entered the cafeteria business, opening our first outlet, Tasty Choice Cafeteria, in Abu Dhabi with more planned along the way.
Customer is king
Our customers have come to expect the best quality products at the best prices from us. That’s because we meet their expectations, every time. Taking pains to know the pulse of the customer and to understand their needs has helped us immensely in gaining their approval.
What has also endeared us to our customers is how we engage with them – always polite and at their service, helping them find the right products, respecting their sensitivities and valuing their time and money.
OUR STRENGTH
Our employees are our most valuable assets and we treat them accordingly. Numbering over 300 in our retail chain across the UAE, they are from different parts of India and other SouthEast Asian nations. All of our employees are well chosen, well paid, and well trained. The various amenities and welfare measures we have for them are the best in the business.
KEEPING UP WITH THE TIMES
At Express Al Madeena, we always stay up to date and trendy. This is reflected in the technology we use, in design, display and general atmosphere of our stores as well as in the various customer deals and special offers we provide.
All customers are provided earn-while-you-shop loyalty cards “My Express Club” at our Abu Dhabi stores and at Al Madina Express Hypermarket LLC in Sharjah.
Free pickup and drop services are provided to our customers in most of our stores up to a distance of 5km.
LOYALTY CARDS
Earn More Points While Shopping
Apply for our Loyalty Card, earn points and redeem it as cash voucher. Enjoy shopping with reward points!! Available in our hypermarkets only.
